Advanced IT Support Engineer

Advanced IT Support Engineer

Miejsce pracy: Balice, małopolskie
(ref. IT)

Responsibilities:

  • 1st level IT support for local users
  • 2nd level IT support for global users within specialization (Microsoft 365 / Azure AD)
  • Work with internal resources and technical solutions provided by vendors for uninterrupted support
  • Set standards for repetitive procedures to meet repetitive tasks and solve common errors
  • Install, configure and maintain workstations, mobile devices and other IT owned equipment
  • Keep records of hardware, software, licenses and certificates
  • Build knowledge base and prepare documentation to support global help desk
  • Support formal changes and quality audits

Qualifications: (R) Required or (P) Preferred

  • Comprehensive technical knowledge in IT field: hardware and software (R)
  • Practical knowledge of Microsoft 365, Azure Active Directory (R)
  • Practical knowledge of Linux / Windows environments (R)
  • Practical knowledge of WAN, LAN, Wi-Fi topics (R)
  • Practical knowledge of virtualization platforms, in particular Hyper-V (R)
  • Analytical thinking, problem solving skills (R)
  • Excellent interpersonal and communication skills, flexibility (R)
  • 3 years of experience on similar position (R)
  • Administration experience of SQL databases (P)
  • Experience in implementation or theoretical knowledge of services such as:  Enterprise Mobility & Security, Intune, System Center Configuration Manager, Advanced Threat Analytics, Defender Advanced Threat Protection (P)

In return for commitment, the company offers:

  • Attractive salary
  • Medical care for employees and immediate family members
  • Various social package (for example Multisport)
  • Support for employees in difficult life situations
  • Friendly environment (highest rated indicator in the internal results of employee satisfaction surveys)
  • Access to automotive technologies
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* pola oznaczone gwiazdką są obowiązkowe

Zgodnie z art. 4 ust. 2 oraz art. 24 ust. 6 ustawy z dnia 14 czerwca 2024 r. o ochronie sygnalistów informujemy, że w Spółce obowiązuje wewnętrzna procedura zgłaszania informacji o naruszeniach prawa i podejmowania działań następczych. Szczegółowe informacje znajdują się tutaj: REGULAMIN ZGŁOSZEŃ WEWNĘTRZNYCH

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